If you enjoy attending live events, you’ve definitely used Ticketmaster to purchase tickets online at some time. However, sometimes you might face both on the app and website. If you are having trouble with the “Ticketmaster not working” problem, we got you covered in today’s guide!
One of the biggest and most well-known ticketing websites in the world, Ticketmaster provides access to events for theater, sports, concerts, and other events. On the other hand, Ticketmaster could occasionally fail to function as planned, leaving you dissatisfied and unable to buy or access your tickets.
We will look at some of the typical problems that might make Ticketmaster unresponsive in this post, along with solutions.
Is Ticketmaster not working for everyone?
The Tickemaster not working” problem can either be an individual issue or a worldwide thing that affects everyone. Either way, there are different fixes that you may want to try to.
Today, we will show you a couple of fixes that work mostly. Let’s cut to the chase and begin our guide for the “Ticketmaster not working” issue!
Check your internet connection
Your internet connection can be one of the most frequent problems that stop Ticketmaster from functioning. It’s possible that the Ticketmaster website or app won’t load correctly if your internet connection is sluggish, unreliable, or blocked by a firewall or antivirus program.
You should attempt the following methods to resolve this problem:
- Make sure your internet connection has enough speed to load the Ticketmaster website or app. You may check your internet speed using online resources like Speedtest.net.
- If your internet is slow or unreliable, restart your router or modem. Your connection can be refreshed, and any network difficulties might be fixed as a result.
Restart your phone
Restarting the phone is the simplest solution for Ticketmaster login issues. Restart your computer if you browsed it through one. This simple procedure eliminates little problems that prevent the system from functioning properly. You might fix the “Ticketmaster not working” issue by restarting your phone if you are using the app version.
Android and iPhone have different restarting methods, so make sure you know how to do it for your phone and try the solution.
Clear app’s cache
If you are using the website version, try the following:
Corrupted cookies or files might occasionally lead to issues with Ticketmaster. Follow these instructions to delete the cache and cookies from your browser:
- Launch your browser.
- Click the “three dots” in the upper right corner.
- Choosing “Settings.”
- Then, select “Privacy and security.”
- Browse down to “Cookies and site data.”
- Simply choose “See all cookies and site data.”
- Run a search for “Ticketmaster.”
- Click the “Remove” button after selecting the Ticketmaster cookies and site data.
If you are on the mobile version, there are different steps. Unfortunately, only Androids have this solution and you won’t be able to apply it on your iPhone. Here are the steps:
- Open Settings.
- Go to Application Manager.
- Find Ticketmaster and tap it.
- Tap Clear Cache.
Check date and time settings
Verify that the time and date settings on your device are accurate. You receive a login problem on the Ticketmaster app if they are not linked with the actual one. This frequently occurs when you travel, and your phone forgets to adjust the time before you launch the app in a new place.
Consequently, this is one of the causes of the “Ticketmaster not working” problem.
Update your application
It’s possible that you’re still running an outdated version of a program while a better one has recently been released, and the “Ticketmaster not working” issue is caused by that.
The Ticketmaster app could not be functioning on your smartphone as a result of a software conflict. Refresh the app. You can go to Google Play Store or App Store to update your app.
Contact Ticketmaster support
If none of the aforementioned steps helped, contact Ticketmaster staff and explain that you are unable to log in.
To prove your identification, provide them information about the app and device versions, the techniques you used, and your personal details.
You can contact a hotline at (800) 653-8000, send an email to [email protected], or post a request for assistance on their website, to find a solution to your “Ticketmaster not working” issue.
But be aware that it can take a while. Therefore, try opening the Ticketmaster app on a different device if you’re having trouble logging in. If possible, take your friend’s phone and enter your login information there.
Featured image credit: Ticketmaster