An NHS trust in Liverpool collaborates with Tata Consultancy Services (TCS) to develop an AI chatbot to decrease patient wait times. For many years, lengthy NHS wait times have become the norm for Brits. But the COVID backlog has led to a substantial rise in the number of patients on waiting lists:

Artificial intelligence customer services are on the rise. The automation of services has accelerated recently, providing customers with the facility they need to carry out their routine duties. Users may now make restaurant reservations, order pizza, book movie tickets, and hotel rooms, and even arrange appointments at doctors’ offices, thanks