The Humane AI Pin, a wearables device launched 10 months ago at a price of $700, has been rendered inoperative following the sale of its software to HP Inc. Customers have been informed that nearly all functions will cease on February 28, 2025.
Humane AI Pin’s final feature: Becoming a very expensive brooch
Humane stated users could utilize limited “offline” features after that date, including the ability to check battery status. However, functions requiring cloud connectivity, such as voice interactions and AI responses, will be unavailable. The company encouraged users to recycle their AI Pins through e-waste programs.
Initially marketed as an AI assistant with an innovative, screen-free design, the Humane AI Pin failed to deliver on its promises, garnering significant criticism from users and tech reviewers alike. Following its release, the device encountered multiple operational issues. For instance, gadget reviewer Marques Brownlee labeled it “bad at almost everything it does, basically all the time” in a viral YouTube video that has accumulated approximately 8.5 million views.
Despite raising over $240 million in funding, including investments from notable figures like Sam Altman of OpenAI and Marc Benioff of Salesforce, the startup struggled to maintain momentum. Reports indicated that more consumers returned the AI Pin than purchased it between May and August 2024. After experiencing a sharp decline in user satisfaction following early reviews, the founders reportedly advised employees to prepare for negative feedback.
The device launch featured high-profile appearances, including Naomi Campbell showcasing the pin during Paris Fashion Week. However, a review in The Verge concluded with the sentiment, “I’ll take my phone back now, thanks,” emphasizing the device’s inadequacies.
Humane’s decision to discontinue the AI Pin aligns with its broader shift. In a recent announcement, the company confirmed its acquisition by HP, which will establish an AI innovation lab named HP IQ, utilizing Humane’s personnel and over 300 patents. The financial terms of the deal include a payment of $116 million to Humane for its staff and intellectual property.
The company has stated that customers who received a Humane AI Pin after November 15 will be eligible for refunds, although no trade-in plan or replacements are available. The closure of the product’s operations leaves approximately 10,000 sold units potentially heading toward e-waste status, contributing to the growing concern over discarded technology.
Experts in electronics recycling have noted that small wearables like the AI Pin present challenges due to their labor-intensive recycling processes and difficult-to-remove components, particularly the batteries obscured by glued-down panels.
Featured image credit: Humane
