In today’s article, we wanted to clear up confusion on hardware as a service (HaaS), one of the most important “as a service” models.

Businesses are impacted by outdated IT infrastructure because it causes performance and troubleshooting issues. In addition to having a detrimental effect on productivity, trying to upgrade the hardware or resolve compatibility difficulties while attempting to keep up with new and sophisticated technologies raises production costs. Furthermore, it is important to consider the costs associated with low productivity and lost time resulting from flawed systems and malfunctioning computer hardware.

The significant loss the company suffered due to productivity and efficiency issues brought on by using outdated technology might seriously hamper the achievement of the company’s goals. The long-term profitability and scalability of the company are impacted. Medium-sized businesses without the IT staff or funds to maintain hardware every other year can find solutions to these issues with hardware as a service (HaaS).

Similar to the well-known software as a service concept, hardware as a service provides access to hardware together with related software, maintenance, installation, and upgrades. Customers pay for the value supplied by the service, not the underlying hardware or object, according to the fundamental premise.

What is hardware as a service (HaaS)?

Leasing or licensing business models are both examples of the hardware as a service (HaaS) model. In this case, the hardware is not purchased; rather, the consumer pays for the services it provides. In essence, rather than owning the underlying hardware itself, the customer pays for the value offered by the service. Instead of purchasing tech assets, businesses can use the hardware as a service to lease them from a service provider. They have an advantage over their peers because they can afford the newest technologies.

What Is Hardware As A Service (Haas): Example, Benefits, Challenges And More
Similar to the well-known software as a service concept, hardware as a service provides access to hardware together with related software, maintenance, installation, and upgrades

For instance, leasing hardware from a service provider makes it more sense to cut costs and take advantage of the newest technology if the organization is concerned about its budget when purchasing new equipment. Furthermore, IT infrastructure can easily become outdated, making it a blessing for mid-sized businesses that cannot afford to upgrade technologies regularly.

Hardware as a service in cloud computing

Using HaaS may be more advantageous for large businesses than buying, maintaining, updating, or replacing IT gear. Putting more time and attention into the main aspects of the business rather than maintaining the IT infrastructure helps streamline the business process. In order to give businesses more resources to further their organizational goals, it ensures that IT infrastructure maintenance and control are delegated to professionals.

The HaaS services are also very adaptable to the unique requirements of organizations. It can meet businesses’ specific hardware and financial requirements to enable effective service delivery. A composite computing environment is used by some of the most well-known hardware as a services. The service provider is in charge of maintaining the IT equipment in remote locations.

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The cloud’s powerful computing resources are accessed by the many HaaS service components connected via a shared computing environment. Using the HaaS system, small and medium-sized businesses can lease this offshore computing power to leverage existing IT infrastructure while saving money on expensive IT systems and internet traffic. Active computing hardware and data servers are used to perform the role of a remote service provider in cloud computing.

Benefits of hardware as a service

Some of the advantages associated with deploying a HaaS solution are as follows:


Businesses can avoid the escalating costs of IT infrastructure and hardware updates by using HaaS services. The systems get automatically updated via the network, making them compatible with the software deployed, while the servers need to function optimally to accomplish the duties at hand.

Agile solutions

Businesses only need to make a single payment to subscribe to the hardware as a service on a monthly or annual basis. They are not required to buy any hardware or IT tools. This enables organizations to take advantage of tax advantages and reinvest their capital in other operational costs to boost their productivity and profitability.

Responsive service model

HaaS uses a business model that is based on the importance of providing quality customer service. It provides dependability with a strong hardware system and round-the-clock IT infrastructure support.

What Is Hardware As A Service (Haas): Example, Benefits, Challenges And More
HaaS uses a business model that is based on the importance of providing quality customer service

Enhanced security measures

With backup plans and system upgrades available whenever necessary, businesses are more secure. It offers a resilient IT infrastructure system that can withstand security risks and allows the business to run smoothly with little to no downtime.


The scalability of the system and business expansion go hand in hand. Future IT infrastructure expansion or updating may be accomplished with ease thanks to HaaS. Enterprises are no longer required to scale up their IT infrastructure in the near future to remain competitive. They no longer need to be concerned about the significant capital expense associated with their IT upgrade because the HaaS solution includes all associated future costs.

Challenges of implementing hardware as a service to your business

Before implementing a hardware as a service solution to your business, you must also consider the challenges:

Internet connection

Downtime brought on by a vendor’s bandwidth or internet service outage could result in delays in business operations and inefficient business processes.

Privacy and security

The entire IT system must be outsourced for cloud computing hardware as a service, and the service provider may have full control. This might occasionally turn out to be a security issue or a threat to privacy breaches. In these situations, businesses can choose artificial intelligence while incorporating network security.

Budget distribution

Small businesses and start-ups may ultimately find it difficult to afford to lease a complete IT infrastructure setup. Paying a yearly or monthly subscription fee for maintaining its hardware and services could end up being expensive.

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Hardware as a service examples

Pay-per-use services like taxi and bike rentals and IT leasing services like desktops, laptops, printers, servers, cellphones, tablets, etc., are a few examples of hardware as a service. HaaS solutions may be used in various sectors, such as the healthcare industry, education, pharmaceutical firms, manufacturing, government, and IT services, among others.

Point-of-sale (POS) systems

Point-of-sale (POS) systems are the principal hardware as a service use case for restaurants. Hardware, including touchscreen displays, receipt printers, and barcode scanners, is frequently seen in point-of-sale restaurant systems.

For instance, Oracle provides a POS SaaS that combines point-of-sale hardware and ongoing support for operating and maintaining the system at your restaurant with the low-cost, remote server convenience of a SaaS product.

What Is Hardware As A Service (Haas): Example, Benefits, Challenges And More
Before implementing a hardware as a service solution to your business, you must also consider the challenges

Inventory management

Tracking and controlling the movement of physical commodities along a supply chain is a component of inventory management. IoT sensors are frequently used in this HaaS use case to track real-time inventory quantities and locations.

For instance, Honeywell provides a warehouse management solution that tracks inventory levels and locations using barcode scanner gear. Software for managing and reporting inventory data is also included in the service.

Mobile technologies

Giving field workers in many industries access to updated and secure mobile devices is another application for the HaaS model.

For instance, Aegex offers field employees mobile communication solutions in sectors like oil and gas, aerospace, chemicals, and utilities, where risky tasks are frequently required.

Companies can enroll in their HaaS program to receive modern, secure mobile devices for their employees, such as tablets, IoT sensors, and useful accessories, with 36-month or quarterly plans.

Office hardware

Office equipment is one of the most typical use cases for hardware as a service. This includes fax machines, copiers, and printers.

For a small monthly fee, Brother, for instance, offers a printer hardware as a service solution that comes with a color multifunction printer, on-site service and support, and supplies.

In addition to ongoing system maintenance and security monitoring, many IT service providers, including Gremlin Control, also provide managed services that include HaaS components, such as the routine updating and replacement of PCs and other office equipment.

What Is Hardware As A Service (Haas): Example, Benefits, Challenges And More
Office equipment is one of the most typical use cases for hardware as a service

Video conferencing

Nowadays, virtually every organization makes use of remote conferencing software. But with hardware as a service model, businesses may also pay a monthly fee to obtain the hardware necessary for remote work, like webcams and headsets.

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For instance, Logitech has a webcam HaaS solution that comes with both a Logitech MeetUp conference camera and a Logitech C930e webcam. Technical support and a three-year warranty are also included in the service.

Additionally, Zoom provides a hardware as a service subscription service that comes with remote communications hardware for full conference room or phone installations.

Clearing the confusion

In recent years, the cost of purchasing bigger, better, newer, faster gear and software to keep current for their data processing needs has always been a concern for small business owners regarding IT computing.

However, the direction of the trend in IT spending over the past few years has been toward “as a service” offerings.

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As-a-service models replace the need for expensive, drawn-out implementations with subscription-based technology that is intended to lower up-front IT costs, increase customer flexibility, and provide access to the newest technologies. All of this is done while the service provider completely maintains its infrastructure.

Therefore, it is critical for us to discuss the points where other “as a service” models differ from hardware as a service.

Hardware as a service vs. infrastructure as a service (HaaS vs. IaaS)

Hardware as a service and infrastructure as a service are frequently mixed together. These, however, are two distinct entities.

IaaS allows businesses to pay as they go for access to distant servers, storage, and networking services. Similar to SaaS, IaaS allows you to rent access to infrastructure resources rather than software tools.

On the other hand, with hardware as a service, you pay a monthly fee in exchange for access to controlled physical hardware. This might include things like computers, smartphones, security cameras, and other things.

Hardware as a service vs. platform as a service (HaaS vs. PaaS)

Between hardware as a service and platform-as-a-service, there is another frequent misunderstanding. But even these are two distinct entities.

A cloud computing model known as PaaS allows businesses to pay a monthly fee to have access to a remote platform to create, test, and deploy software applications. Tools for managing server infrastructure, developing applications, and other tasks could be included on this platform.

What Is Hardware As A Service (Haas): Example, Benefits, Challenges And More
There are numerous such instances of hardware as a service available

Hardware as a service vs. communications as a service (HaaS vs. CaaS)

Finally, hardware as a service and communications as a service is occasionally misunderstood. These, however, are two distinct concepts.

Companies can subscribe to access a remote communications platform using the CaaS cloud computing concept. This platform might have texting, emailing, audio and video calling features, and more.

While HaaS services cover a range of solutions, this model is specialized in communications software and hardware.

Hardware as a service vs. leasing

As word of IT leasing spread, value-added resellers and managed services providers had to develop a new strategy. The solution is HaaS. But hardware as a service is not just another name for leasing. Although the financing for hardware as a service is similar to that of a lease, one significant distinction is the VAR or MSP that offers HaaS solutions.

You don’t just lease IT equipment; with HaaS, you have it as a managed service. Instead of only paying for hardware and infrastructure, the end user may pay for data collecting, mobile fleet, or point of sale (POS) capability. It is provided as a complete solution that includes all necessary software, hardware, and ancillary services, along with implementation, training, ongoing maintenance, and support. Actually, the end user’s total cost does not include hardware at all.

Your client receives an optimized system and the assurance that you will be there for them if something goes wrong in exchange for monthly hardware as a service expenses; they do not require internal personnel to operate or maintain the solution.

Furthermore, the cards are in the hands of your organization, not the leasing provider. The best options for your clients can be optimized. You also decide on the conditions, which can provide you the flexibility to modify or expand the system to meet changing client and market demands.

Key takeaways

  • There are numerous such instances of hardware as a service available. In reality, it’s developed into a workable business model for IT firms and consultants trying to set themselves apart by offering enticing options to their clients along with new streams of recurring income.
  • It has evolved into a crucial element of digital transformation for smaller businesses since it enables them to concentrate on their primary corporate objectives.
  • Additionally, the HaaS concept provides some benefits for larger businesses. For instance, they may be able to cut back on both the initial expenditures of buying technology and the ongoing costs of maintaining and repairing it.


Overall, the hardware as a service trend is one that is still developing and is focused on the needs and demands of a cutthroat corporate climate where efficiency and performance are the key selling points. In addition to sparing businesses from hefty capital costs, it saves significant time and effort in achieving the organization’s goals. It helps businesses stay viable by connecting with their customers and offering effective services. By using the newest technology to stay current with their customers’ needs, businesses can meet them with HaaS.

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