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chatbots

Better CX through human-intelligence-powered AI chatbots
Artificial IntelligenceContributorsFeatured

Whether your current experience with chatbots allows you to believe me or not, better customer experiences are possible with human-intelligence-powered AI chatbots. Research by Gartner indicates that within a few years from now, 89% of businesses will compete mostly on customer experience versus 36% four years ago. That means that

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Artificial IntelligenceBlockchainFeatured

Chatbots help customers to resolve their issues at a blazing speed but the one of the main questions is whether the business should opt for a rule-based bot or an AI- based bot. Chatbots are not new in the technological arena. They are a lot smarter now than their predecessors.

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