Author Archive

Will Cappelli

Will Cappelli has been involved in the IT industry for over 30 years, and for most of his professional life has focused on both AI and IT operations management technology and practices. As an analyst at Gartner he is widely credited for having been the first to define the AIOps market and has recently joined Moogsoft as CTO, EMEA and VP of Product Strategy.

Why AIOps Must Move From Monitoring to Observability

Will Cappelli · December 21, 2018

For some time, observability in IT operations has been associated with three data types that monitoring systems must ingest in order to be at least somewhat effective: logs, metrics, and traces. This limit to the type of data consumed is far from efficient when it comes to the true needs