Business dynamics are evolving with every passing second. There is no doubt that the competition in today’s business world is much more intense than it was a decade ago. Companies are fighting to hold on to any advantages. Digitalization and the introduction of machine learning into day-to-day business processes have

For many people, the concept of Artificial Intelligence (AI) is a thing of the future. It is the technology that is yet to be introduced. But Professor Jon Oberlander disagrees. He was quick to point out that AI is not in the future, it is now in the making. He began by mentioning Alexa,

Technologies in the field of data science are progressing at an exponential rate. The introduction of Machine Learning has revolutionized the world of data science by enabling computers to classify and comprehend large data sets. Another important innovation which has changed the paradigm of the world of the tech world

In 2016, Google’s net worth was reported to be $336 billion, and this is largely due to the advanced learning algorithms the company employs. Google was the first company to realize the importance of incorporating machine learning in business processes. And the technology powerhouse doesn’t stop at any given point; it keeps

According to the prediction of IDC Futurescapes, two-thirds of Global 2000 Enterprises CEOs will center their corporate strategy on digital transformation. A major part of the strategy should include machine learning (ML) solutions. The implementation of these solutions could change how these enterprises view customer value and internal operating model

Managing your relationships with customers, suppliers, and partners and constantly improving their experience is a proven way to build a sustainable and profitable business, and contrary to popular assumption, this doesn’t apply to B2C businesses only. With 89% of B2B research studies using the internet during the internet research process,

Pyramid Analytics and Big Data Expert Ronald van Loon are hosting a free webinar on March 23rd. Register now and find out how to adopt a data-driven approach that will help your organization grow with predictive analytics. This webinar has been tailored to meet the needs of corporations in the DACH

The world is increasingly digital, and this means big data is here to stay. In fact, the importance of big data and data analytics is only going to continue growing in the coming years. It is a fantastic career move and it could be just the type of career you

Journey Science, being derived from connected data from different customer activities, has become pivotal for the telecommunications industry, providing the means to drastically improve the customer experience and retention. It has the ability to link together scattered pieces of data, and enhance a telco business’ objectives. Siloed approaches are becoming

The world of business and customer service has changed immensely over the past few years. Whereas once business was largely driven by outbound marketing and advertising, in today’s world you have to consider the customer experience and your customers’ journey as they interact with your brand. Today, thanks to the