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Microsoft says Copilot should not be used for critical decisions

The controversy centers on wording in Microsoft’s usage terms that described Copilot as being for entertainment purposes only while also cautioning that it can produce incorrect results.

byEmre Çıtak
April 6, 2026
in Artificial Intelligence, News
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Microsoft’s terms of use for Copilot include language that cautions users against relying on the tool for critical decisions, highlighting that even AI developers acknowledge the limitations of their own systems.

The company, which has been heavily promoting Copilot to enterprise customers, has recently faced criticism on social media over wording in its usage terms, last updated on October 24, 2025. The document states that Copilot is intended “for entertainment purposes only,” noting that the system can produce incorrect results and may not always function as expected. Users are advised not to depend on the tool for important guidance and to use it at their own risk.

In response to the backlash, a Microsoft spokesperson told PCMag that the company plans to revise what it described as outdated wording. According to the spokesperson, the current phrasing reflects earlier stages of the product and no longer accurately represents how Copilot is used today. The language is expected to be updated in a future revision.

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Other AI developers have adopted similar disclaimers. Reports from Tom’s Hardware indicate that companies such as OpenAI and xAI also warn users not to treat AI-generated responses as definitive facts. These notices typically emphasize that outputs should not be considered a single authoritative source of truth.


Featured image credit

Tags: copilotMicrosoft

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