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Sam Altman: AI will be “quite bad” for some software companies

Anthropic’s Claude Cowork, launched Jan 12, can autonomously manage files, navigate desktops, and execute multi-step workflows without human prompts.

byEmre Çıtak
February 20, 2026
in Industry
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OpenAI CEO Sam Altman stated that artificial intelligence will negatively impact some software companies, following the recent launches of Anthropic’s Claude Cowork and OpenAI’s Frontier platform. Speaking at the India AI Impact Summit 2026 in New Delhi, Altman addressed the growing disruption fears as software stocks experienced their worst start to a year in recent history. The market reaction has been driven by the introduction of autonomous AI agents capable of executing complex business tasks, challenging traditional software models.

Anthropic launched Claude Cowork on January 12, introducing an autonomous AI agent capable of managing files, generating reports, and executing multi-step tasks independently. The release triggered fears of disruption within the software industry, as the agent operates without constant human prompting. Bloomberg reported that the launch reignited concerns about the stability of traditional software business models. The timing of this release preceded a significant downturn in software equities, setting the stage for further market volatility driven by AI advancements.

On February 5, OpenAI unveiled its Frontier enterprise platform, positioning it as an “intelligence layer” for large organizations. The platform allows companies to build and manage fleets of AI agents that perform complex, multi-step work across corporate systems. Frontier connects data warehouses, CRM tools, and internal applications, enabling agents to act on shared business context rather than operating in isolation. This connectivity allows AI to function as an integrated component of enterprise infrastructure rather than a standalone tool.

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Early adopters of the Frontier platform include HP, Intuit, Oracle, State Farm, Thermo Fisher Scientific, and Uber. Additionally, pilot programs are currently underway at BBVA, Cisco, and T-Mobile. OpenAI CFO Sarah Friar reported that enterprise customers currently account for approximately 40 percent of OpenAI’s revenue. The company has set a target to increase this figure to 50 percent, indicating a strategic focus on the corporate sector to drive growth.

Fidji Simo, OpenAI’s head of applications, noted that Frontier supports agents from OpenAI, enterprises themselves, and third parties, including Google, Microsoft, and Anthropic. Simo stated, “Frontier is really a recognition that we’re not going to build everything ourselves.” This approach indicates a collaborative strategy regarding the AI agent ecosystem. The platform’s design allows for the integration of various AI models, facilitating a flexible environment for enterprise deployment.

Software stocks have suffered severely in 2026 amidst these developments. The iShares Expanded Tech-Software Sector ETF has dropped more than 20 percent year-to-date and declined more than 8 percent in February alone, according to Citi data. Individual companies have also seen sharp declines; Salesforce stock has plummeted 30 percent year-to-date, while Adobe has dropped 27 percent. Even Microsoft, despite its leadership position in AI, experienced a significant reduction in market value in late January amid questions regarding the return on investment for record infrastructure spending.

At the India AI Impact Summit 2026 in New Delhi, Sam Altman addressed the market turmoil. He acknowledged that AI will make coding “easier and faster than ever before,” which could prove difficult for some software companies. Altman told reporters, “It is totally true that software is now far easier to create than ever before, and I’m sure that will be quite bad for some software companies, but I think a lot of software companies have a value proposition that is quite different.” He argued that many firms possess distinct value propositions that will survive the industry shift.

J.P. Morgan Research has attributed the market selloff to “broken logic,” noting that investors are pricing a worst-case scenario where “software is dead.” Analysts describe the current shift as a transition from “Software as a Service” to “Service as Software.” This new paradigm involves AI agents severing the traditional link between corporate headcount and software spending. Agents like Claude Cowork and those on the Frontier platform navigate software interfaces and execute workflows independently, reducing the need for human interaction with discrete software applications.

Altman also offered a prediction regarding the timeline of AI advancement. He stated, “On our current trajectory, we believe we may be only a couple of years away from early versions of true superintelligence.” He further predicted that “by the end of 2028, more of the world’s intellectual capacity could reside inside of data centers than outside of them.” This forecast suggests a rapid acceleration in the capabilities of AI systems, potentially exceeding human intellectual capacity within data centers in the near future.


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