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AWS just launched an AI that works inside your Slack Salesforce and Jira

The platform's Quick Automate component is designed to be powerful enough to fully automate complex multi-step processes like invoice reconciliation.

byEmre Çıtak
October 10, 2025
in Artificial Intelligence, News

Amazon Web Services announced the October 2025 general availability of Amazon Quick Suite, an AI-powered workspace for enterprises. The platform functions as an agentic AI hub, designed to integrate disparate business data, automate complex tasks, and generate operational insights across an organization.

Quick Suite operates as a central AI hub capable of connecting with and searching for information from numerous enterprise sources. These connections include communication platforms like Slack, customer relationship management systems such as Salesforce, data warehouses like Snowflake, proprietary internal databases, and the public internet. Its core agentic AI capabilities combine retrieval, reasoning, and action, allowing its AI agents to not only locate answers but also to execute tasks directly within other business applications. Examples of these automated actions include creating new tickets in Jira or updating sales opportunities in Salesforce without requiring manual user intervention.

The platform features dedicated tools specifically for building and managing process automation. A component named Quick Flows enables the creation of repeatable automations for common, recurring tasks. For more intricate operations, Quick Automate provides a framework for scripting complex, multi-step workflows. A specified application for this technology is the full automation of invoice reconciliation, a process that traditionally involves extensive manual work, data entry, and cross-referencing between systems.

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Security and governance controls are integrated directly into the platform’s architecture to meet enterprise compliance standards. The system is designed to respect all existing user permissions and entitlements, ensuring the AI cannot access information beyond a specific user’s authorized level. All activities performed by the AI agents are logged for comprehensive auditing purposes. Strict data controls are applied, incorporating identity integration to manage user access and end-to-end encryption to protect data. This design ensures the AI only interacts with information that a user is already permitted to view or modify.

The suite supports various business functions, with use cases including assisting teams in drafting detailed reports and preparing customer briefings by synthesizing data from meeting notes and contract terms. The platform also includes Quick Sight for running advanced tabular analytics and generating corresponding data visualizations. As of October 2025, Quick Suite is generally available in the US East, US West, Asia Pacific, and Europe AWS regions, with plans for future geographic expansion. A 30-day free trial is available for teams of up to 25 users.

Amazon Quick Suite is a component of the broader AWS agentic AI ecosystem, complementing other tools that support the development and deployment of AI agents. This ecosystem includes Amazon Bedrock AgentCore, which provides foundational elements for building agents, and the Strands Agents SDK. Also included are the Amazon Nova foundation models, which are specifically tailored for agentic behaviors, and marketplaces that offer pre-built AI agents for various business needs.


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Tags: amazonawsFeatured

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