Microsoft’s intelligent chatbot, Bing Chat, is taking a leap into the corporate world with Bing Chat Enterprise.
What is Bing Chat Enterprise?
Unveiled at Microsoft’s annual Inspire conference, Bing Chat Enterprise is the business-oriented version of Bing Chat. What sets it apart? It’s all about data privacy and governance controls tailored specifically for the enterprise.
With Bing Chat Enterprise, conversations aren’t stored and Microsoft can’t access any business or employee data belonging to the customer. Furthermore, the data from these chats isn’t used to train the AI models that drive Bing Chat. This offers an enhanced level of data security and confidentiality, demonstrating Microsoft’s commitment to respecting and protecting the digital privacy of businesses.
Microsoft’s chief communications officer, Frank X. Shaw, touched on the data protection aspect of Bing Chat Enterprise in a blog post he wrote for TechCrunch:
“We’ve heard from many corporate customers who are excited to empower their organizations with powerful new AI tools but are concerned that their companies’ data will not be protected, [Using Bing Chat Enterprise,] what goes in — and comes out — remains protected, giving commercial customers managed access to better answers, greater efficiency and new ways to be creative.”
Shaw’s remarks address a prevalent concern in the world of chatbots, where companies fear that sensitive data could unintentionally fall into the hands of the developers training the AI models. Following in the footsteps of heavyweights like Samsung, Walmart, Verizon, Bank of America, and JPMorgan, Apple recently limited the internal usage of certain tools, including OpenAI’s ChatGPT and GitHub’s Copilot, owned by Microsoft.
A recent Cyberhaven survey found that as many as 6.5% of employees had copied company data into ChatGPT, and 3.1% had pasted sensitive data into the chatbot.
Alongside its robust data controls, Bing Chat Enterprise, now available for preview, functions similarly to its parent product, Bing Chat. It can answer questions via text or visual aids such as graphs, charts, and images. An employee could request Bing Chat Enterprise to devise a messaging strategy for a new product or conduct a product comparison against a competitor, even incorporating sensitive information like product specs and pricing into the prompt.
In a fascinating development, a feature called Visual Search is set to roll out soon. With this, Bing Chat Enterprise will be capable of answering questions about uploaded images and conducting a web search for related content. Visual Search was launched today in Bing Chat for mobile and web users.
Microsoft’s consumer chief marketing officer, Yusuf Mehdi, along with Jared Spataro, the CVP of modern work and business apps, delve into the workings of Visual Search in a detailed blog post:
“Visual Search lets anyone upload images and search the web for related content. Take a picture, or use one you find elsewhere and prompt Bing to tell you about it — Bing can understand the context of an image, interpret it and answer questions about it.”
How to use Bing Chat Enterprise?
For those wondering where Bing Chat Enterprise can be used, it’s quite straightforward – the AI-powered chatbot is accessible wherever Bing Chat is supported, including Bing.com/chat, the Microsoft Edge sidebar, and soon to be added, Windows Copilot, which is the native Bing Chat version for Windows. It comes at no extra cost for subscribers of Microsoft 365 E3, E5, Business Standard, and Business Premium. Additionally, Microsoft plans to offer Bing Chat Enterprise as a standalone service in the future, costing $5 per user per month.
Getting started with Bing Chat Enterprise is as easy as pie. It automatically activates when an employee logs into Bing using their organization-associated Microsoft Account.
Can Komo AI be the alternative to Bing?
Given the viral popularity of AI-powered chatbot technologies like Bing Chat, it’s becoming increasingly vital to monetize these platforms. OpenAI’s ChatGPT set the company back by tens of millions of dollars just to process the countless prompts users fed the software in a single month. Meanwhile, financial analysts reckon that Bing Chat, which relies on OpenAI’s GPT-4 model, needs at least $4 billion in infrastructure to cater to Bing’s extensive user base.
The unveiling of Bing Chat Enterprise follows the launch of Copilot for Business, an enterprise-grade version of the AI-powered code completion tool from Microsoft-owned GitHub, which costs $19 per month. OpenAI, for its part, recently introduced ChatGPT Plus, a premium service offering numerous advantages over the basic ChatGPT, including priority access to new features and enhancements.