A finite state machine (FSM), also known as finite state automation, is a computational model that can be implemented in hardware or software to model and simulate sequential logic. This computing model is based on a hypothetical machine with one or more states. Only one single state of this machine

When you think of the field services and maintenance industries, it’s likely that big data & cutting edge tech don’t spring to mind. Far from slick, up-to-the-minute tech and data-optimised logistics on the backend, many service technicians are still doing everything by the book, literally- many smaller enterprises haven’t yet