Nitesh Dudhia
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Nitesh Dudhia

Nitesh Dudhia is co-founder and CBO of Aikon Labs Pvt Ltd, where he's building a platform to turn conversations into reusable knowledge, iEngage.ai. While not thinking about how to augment human brilliance with artificial intelligence, you'll find him tending to his organic kitchen garden.

Better CX through human-intelligence-powered AI chatbots
Artificial IntelligenceContributorsFeatured

Whether your current experience with chatbots allows you to believe me or not, better customer experiences are possible with human-intelligence-powered AI chatbots. Research by Gartner indicates that within a few years from now, 89% of businesses will compete mostly on customer experience versus 36% four years ago. That means that

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