As CIO at TELUS International, I am continually amazed by the dedication of our team members to find solutions and make things work – from frontline agents to IT specialists, we’re all in the business of customer service. With humble beginnings as a bike shop mechanic, it was a natural transition to go from fixing bikes to fixing IT issues! I’ve built my career on implementing technology services, especially developing public and private cloud solutions for retail, government, technology and finance verticals.