OpenAI’s widely used AI chatbot, ChatGPT, appears to be suffering from another service disruption today, April 9th, 2025. Numerous users are reporting significant issues accessing their conversation history and getting the chatbot to respond to prompts. This incident occurs just six days after a similar widespread outage affected the platform
Current reports and user screenshots indicate that attempting to use ChatGPT results in messages such as “Unable to load projects” and “Unable to load chat history” appearing in the user interface sidebar. Furthermore, the main chat window often fails to generate responses, leaving users stuck with a loading indicator.
This situation mirrors problems experienced last week. On Wednesday, April 2nd, ChatGPT faced a surge in outage reports, with Downdetector logging nearly 2,100 user reports of degraded performance at its peak that morning. Users during that incident received error messages stating, “Something went wrong while generating the response.” That outage impacted users across the United States, particularly in major cities.
ChatGPT maintains a massive global user base, estimated by OpenAI to be around 700 million monthly active users, relying on the tool for diverse tasks from content creation and coding to planning and analysis. These consecutive disruptions raise questions about infrastructure stability under heavy load.
Leading up to the April 2nd outage, OpenAI CEO Sam Altman had commented on the platform’s rapid growth and the resulting strain on capacity. On April 1st, he posted on X (formerly Twitter) about adding one million users in a single hour. The following day, while stating things were “getting under control,” he acknowledged the system strain and warned users to expect potential delays and occasional outages.
As of the time of publication, OpenAI has not released an official statement regarding the cause of today’s issues or provided an estimated time for resolution. The company’s official status page may provide updates as they become available.
This is a developing story.
