Chris Richardson
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Chris Richardson

Chris Richardson is an editor at He is also a professional content writing expert in such topics as career growth, self-improvement, blogging, and technology innovations.

How To Keep The Human Element In Digital Customer Experience
ContributorsFeaturedMarketing & SalesTech Trends

It’s not a question. Digital customer engagement and service is on the rise. Customers are of the hope that businesses will in day’s to come, implement digital channels to solve service issues and complete transactions. According to Zendesk, 70 % of customers expect companies to have a self-service option in

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