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What is a virtual assistant and how to become one

A VA, or virtual assistant, is a self-employed individual who offers administrative support to their clients from a location outside the client's physical office

byKerem Gülen
January 10, 2024
in Industry

What is a VA (virtual assistant): This question opens the door to a modern profession that encapsulates the fusion of technology, administrative skills, and the evolving nature of the workforce. In exploring the role of a virtual assistant, one delves into the realms of remote work, technological proficiency, and the changing dynamics of the employer-employee relationship

What is a VA?

A VA, or virtual assistant, is a self-employed individual who offers administrative support to their clients from a location outside the client’s physical office. Typically working from their own home office, VAs have the capability to remotely access essential documents for planning, including shared calendars. Individuals in this role usually come with a background of several years in administrative support or office management.


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The scope of work for VAs is expanding, now including skills in areas such as social media management, content management, writing blog posts, graphic design, and online marketing. The acceptance of remote work, greatly accelerated by the COVID-19 pandemic, has not only changed workplace dynamics but also significantly increased the demand for competent virtual assistants.

What is a VA virtual assistant
VAs have the capability to remotely access essential documents

How does a virtual assistant work?

The workings of a VA, or virtual assistant, have gained increased relevance as small businesses and startups opt for virtual offices to minimize expenses. Furthermore, companies of all sizes are utilizing the internet more extensively for their daily functions. Being independent contractors, VAs offer the advantage of not requiring the same level of benefits or tax contributions from the employer as a full-time employee would. This sets them apart from salaried administrative assistants who work from home but are still entitled to the usual employee compensation and tax implications.

Additionally, since VAs operate remotely, companies don’t need to allocate physical workspace such as desks or office equipment for them. It is the responsibility of the VA to equip themselves with the necessary computer hardware, software, and a reliable high-speed internet connection.

What exactly does a virtual assistant do?

As for the responsibilities of a virtual assistant, these can vary significantly based on the client’s requirements and the specifics of their contract. Duties can range from general clerical and bookkeeping tasks to managing social media updates and writing blog posts. Some VAs also manage travel planning, schedule appointments, handle data entry, and manage online file storage, showcasing a diverse skill set adaptable to various client needs.

What is a VA virtual assistant
Duties can range from general clerical and bookkeeping tasks to managing social media updates and writing blog posts

Is virtual assistant a good career?

The rise of remote work has notably increased the demand for virtual assistants. By offering administrative services from virtually any location with internet access, a career as a VA provides significant flexibility and the freedom to work from various locations, all while earning an income. This aspect of being a virtual assistant is particularly appealing in today’s interconnected world, where remote work has become more commonplace and accepted.

Is virtual assistant a hard job?

While the freelance nature of being a virtual assistant does offer a degree of independence, it’s important to acknowledge that it can be a challenging profession. Effective administration skills are essential, alongside the ability to manage both client expectations and personal time management efficiently. Being reliable, maintaining intense focus on each client’s specific needs, and consistently delivering high-quality work are also critical components of the job. The role demands a balance of professional skills and personal discipline.

How to become a virtual assistant?

Previous experience in administrative roles can be beneficial for those looking to become a virtual assistant, but it is not a strict requirement. Individuals without such experience can still enter the field by undertaking training courses to develop necessary skills, including proficiency in administrative software like the Microsoft Office Suite.

Freelance networks such as Upwork and Fiverr offer platforms for aspiring VAs to find opportunities. Additionally, traditional job boards and professional networking sites like LinkedIn can be valuable resources for finding VA positions. The path to becoming a virtual assistant is accessible through various avenues, catering to both experienced and novice entrants into the field.

What is a VA virtual assistant
The rise of remote work has notably increased the demand for virtual assistants

How do I become a virtual assistant with no experience?

While there’s no strict educational prerequisite for becoming a virtual assistant (VA), prospective clients often favor those with some level of higher education or specialized training. There are online platforms and community colleges that offer courses specifically designed to equip individuals with VA skills, including certification programs.

It’s crucial for a VA to be proficient in technology, possessing a broad spectrum of computer skills and a high degree of familiarity with common software and business applications. For those looking to specialize, such as in bookkeeping, skills in fundamental accounting tasks like account reconciliations and double-entry bookkeeping are essential.

What is a VA virtual assistant
Previous experience in administrative roles can be beneficial for those looking to become a virtual assistant

How much do virtual assistants earn?

As of 2024, the average salary for virtual assistants in the USA varies. According to Talent.com, the average annual salary is about $39,880​​. Zippia provides a similar range, indicating that virtual assistants typically earn an average of around $39,915 per year, with the potential to earn between $29,000 and $54,000 depending on various factors like experience and specialization​​.

In 2024, the average earnings for virtual assistants vary significantly across different regions in Europe, according to Payscale. In the United Kingdom, the average hourly pay for a VA is approximately £15.26, with the possibility of earning between £10.01 and £24.97 per hour depending on experience and the complexity of tasks. Total compensation for VAs in the UK can range from £21,000 to £52,000 annually, including potential bonuses​.

Benefits of a virtual assistant

From the client’s perspective, the primary benefit of hiring a VA is the flexibility of contracting only for the required services. This arrangement can vary, with some VAs being compensated per task rather than hourly, contrasting the fixed-hour payment model typical in conventional office settings. For small business owners, employing a VA can be a strategic move to allocate more time towards business growth and revenue generation, as they can outsource time-intensive and mundane tasks to skilled professionals.

What is a VA virtual assistant
From the client’s perspective, the primary benefit of hiring a VA is the flexibility of contracting only for the required services

How to hire a virtual assistant?

The rise in remote working has led to an expansion of web-based platforms that connect potential employers with freelance contractors. These platforms host a diverse pool of individuals from around the world, offering a wide array of experiences and skills.

Clients can post job details, including task requirements and budget constraints, on these sites. Freelancers can then bid on these projects, providing work samples for client review. In some instances, clients opt for video interviews to more thoroughly evaluate the qualifications and suitability of the applicants, ensuring an informed hiring decision.


Featured image credit: Kerem Gülen/Midjourney

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