Anthropic, the San Francisco-based artificial intelligence firm, released a new Interviewer tool on Thursday designed to collect user data on sentiment and preferences regarding its technology.
The company has structured Interviewer as a chatbot that engages users in conversations about their usage and perspectives on AI, and Anthropic plans to publicly share the findings from these interactions.
We’re launching Anthropic Interviewer, a new tool to help us understand people’s perspectives on AI.
It’s now available at https://t.co/W8P36sPQBy for a week-long pilot.
— Anthropic (@AnthropicAI) December 4, 2025
Interviewer is available for a week-long pilot within Anthropic’s Claude chatbot. Users may encounter Interviewer as a pop-up window inviting participation. Prior to this pilot, Anthropic used the tool to survey 1,250 professionals regarding their views on work and artificial intelligence, the results of which the company has published in a separate blog post.
Anthropic developed Interviewer utilizing its own language model, Claude. The tool automates drafting questions, conducting interviews, and summarizing responses. Interviewer operates in three primary phases:
- Planning: The AI generates questions based on research goals, with human researchers reviewing and refining them.
- Interviewing: Claude interacts conversationally with participants, adapting the flow based on responses.
- Analysis: A human-AI team analyzes interview transcripts. Claude assists in clustering responses and identifying recurring themes, while researchers provide context and judgment.
The recent test run of the AI tool involved a diverse participant group, including 1,000 individuals from general occupations, 125 from scientific fields such as chemistry, physics, engineering, and data science, and 125 from creative professions like writing, art, design, and music.
Anthropic’s shared results indicate a majority of participating professionals expressed positive views regarding AI’s role in their work. For instance, 86% of general workforce respondents reported AI saves them time, and 65% indicated satisfaction with AI’s involvement in their tasks. Many respondents characterized AI as a beneficial tool for routine or time-consuming work, allowing humans to concentrate on higher-level creative or oversight responsibilities.
However, some concerns emerged. Creative professionals and those in scientific fields voiced apprehension regarding job identity, data security, and potential loss of control should AI become excessively integrated into workflows. Other participants expressed hesitation about relying on AI for critical tasks, such as scientific research design, citing issues of trust and accuracy.
The surveyed data also revealed two distinct patterns of AI use: “augmentation,” where humans and AI collaborate, and “automation,” where AI manages tasks more independently. Approximately 65% of respondents described their AI use as augmentative, while 35% characterized it as automation. This suggests a user preference for AI as a collaborative tool rather than a replacement.
