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The ‘update of death’ hits Pixel 4a: Users demand answers

The $50 payment option offers a quick cash solution, though it falls short of the average resale value of the Pixel 4a, which hovers around $75

byKerem Gülen
January 27, 2025
in News, Tech

Google’s recent update for the Pixel 4a has left users in a tough spot, with many calling it the “update of death.” The tech giant rolled out a surprise Android 13 update in early 2025 as part of its Pixel 4a Battery Performance Program, promising improved battery management. Instead, the update has reportedly crippled battery life for many users, reducing screen-on time to as little as 30 minutes in some cases. To make matters worse, Google has now removed all older firmware versions for the Pixel 4a, leaving users with no official way to downgrade.

Pixel 4a users stuck with the ‘update of death’

Previously, Google hosted firmware images for the Pixel 4a dating back to its Android 10 release. However, as of January 22, 2025, the company has wiped all older versions from its official download page, leaving only the controversial January 2025 update (TQ3A.230805.001.S2). This move has sparked frustration among users, as it effectively blocks them from reverting to a stable version of the software. Historically, Google only removes firmware when there are critical issues, such as hardbrick bugs, but the company has yet to explain its reasoning behind this decision.

For affected users, the update has been nothing short of disastrous. Reports on Reddit and other forums detail drastic battery drain, with some devices losing charge in just a few hours despite minimal usage. One user reported their Pixel 4a dropping from 100% to 2% in five hours with less than 20 minutes of screen time. Others have resorted to extreme measures, such as blocking network requests to prevent the update or exploring custom ROMs like LineageOS. However, downloading rehosted firmware or unofficial software carries risks, including potential tampering or security vulnerabilities.

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Google’s compensation options for impacted users

In response to the backlash, Google has rolled out a compensation program for affected Pixel 4a owners. Users can visit a dedicated support page, enter their device’s IMEI number, and choose from three options: a free battery replacement, a $50 payment, or a $100 Google Store credit toward the purchase of a new Pixel device. While the free battery replacement has been praised for its efficiency—with some users reporting repairs completed in just a few hours—others have expressed frustration over additional issues uncovered during the inspection process, which may require additional payments.

The $50 payment option offers a quick cash solution, though it falls short of the average resale value of the Pixel 4a, which hovers around $75. Meanwhile, the $100 credit can be applied toward a new Pixel phone, such as the Pixel 7a, which currently starts at $499. However, this still leaves users with a significant out-of-pocket expense. For those seeking alternatives outside the Pixel ecosystem, budget-friendly options like the CMF Phone 1 by Nothing, priced at $239, have been recommended as viable replacements.

Why Google’s move is raising eyebrows

Google’s decision to remove all older firmware for the Pixel 4a is unusual, especially since not all devices are affected by the battery issues. The company’s lack of transparency has only fueled speculation, with many questioning whether the move is intended to prevent users from downgrading to more stable software versions. While Google has historically supported its devices with firmware archives, this abrupt removal suggests a deeper issue with the Pixel 4a’s software or hardware.

For now, Pixel 4a users are left navigating a frustrating situation. Whether opting for a battery replacement, accepting compensation, or exploring alternative devices, the “update of death” has undoubtedly left a sour taste for many loyal Pixel fans.


Featured image credit: Daniel Romero/Unsplash

Tags: Google

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