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Change Healthcare becomes new victim of 2024 cyber attacks

byEmre Çıtak
February 22, 2024
in Cybersecurity, Healthcare

The healthcare technology sector has been rocked by a significant disruption: The Change Healthcare cyber attack 2024 has knocked critical systems offline. Change Healthcare, a major healthcare IT provider, confirmed the attack, citing a “cyber security issue.” Services have been severely impacted as the company disconnected systems to contain the threat.

Let’s explore the risks associated with the Change Healthcare cyber attack 2024, why such an attack might occur, and, importantly, the strategies healthcare organizations can implement to mitigate these risks.

Change healthcare cyber attack 2024
A major cyber attack against Change Healthcare in 2024 has disrupted critical healthcare systems (Image credit)

Change Healthcare cyber attack 2024 has been officially confirmed

The fallout from the change healthcare cyber attack 2024 is already apparent. Pharmacies are reporting difficulties in processing prescriptions due to Change Healthcare’s role as a central prescription processor. Healthcare providers, such as Scheurer Health, find themselves unable to access patient records essential for providing timely and appropriate care.

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While the specific type of attack remains unconfirmed, Change Healthcare acknowledged that a cyberattack was the cause of the widespread system disruption. The extent of the damage and the nature of potential data exposure are currently unknown.

Change Healthcare cyber attack 2024 has been confirmed with the following words on Optum status page:

“Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact,”

What is Change Healthcare?

Change Healthcare is a key player in the U.S. healthcare ecosystem. It processes vast amounts of patient data and financial transactions. This makes any change healthcare cyber attack 2024 a matter of grave concern for the privacy and security of sensitive health information.

Change healthcare cyber attack 2024
Change Healthcare cyber attack 2024 is attributed to an undisclosed cybersecurity issue (Image credit)

Connection to Optum data breach and UnitedHealth Group

The timing of this significant incident is notable. Change Healthcare was recently acquired by Optum, itself a subsidiary of the colossal health insurance company UnitedHealth Group. The Optum data breach exposed sensitive patient records, highlighting the vulnerability of centralized data systems.

What you should do as Change Healthcare hacked?

Here’s what we know and what you should consider:

  • Severe consequences: The Change Healthcare cyber attack 2024 disrupts the delivery of care and potentially compromises patient data.
  • Uncertainty: the attack details and full repercussions remain unclear. Updates are expected from Change Healthcare and relevant authorities.
  • Proactive measures: This attack is a grim reminder of the need for proactive cybersecurity strategies to protect sensitive patient data. Implementing robust identity threat detection & response (ITDR) mechanisms can help healthcare organizations detect and respond to threats targeting patient identities and sensitive healthcare information.
  • Monitoring is key: If you’re a patient with records processed through Change Healthcare, vigilance is crucial. Stay informed and watch for signs of unusual activity on your accounts.
Change healthcare cyber attack 2024
Pharmacies are already struggling to process prescriptions due to the Change Healthcare cyber attack 2024 (Image credit)

Change Healthcare outage’s impact

The fallout from the change healthcare cyber attack 2024 is already apparent. Pharmacies are reporting difficulties in processing prescriptions due to Change Healthcare’s role as a central prescription processor. Healthcare providers, such as Scheurer Health, find themselves unable to access patient records essential for providing timely and appropriate care.

The previous Optum data breach highlights the importance of robust cybersecurity and timely communication. Any similar incident with a major provider like Change Healthcare should prompt a thorough review of your organization’s security strategy, whether you are focusing on healthcare or any sector related to online systems.

The Change Healthcare cyber attack 2024 underscores the dangers the healthcare industry faces in the digital age. Strengthening cybersecurity measures, fostering resilience, and maintaining clear communication channels are paramount in protecting patients and vital healthcare systems.


Featured image credit: Change Healthcare/Optum.

Tags: cyber attackFeatured

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