Retailers struggle to spot AI-doctored images in refund requests

Generative AI is democratizing e-commerce fraud, with scammers increasingly using AI-generated images to secure refunds for items they never return. According to Wired, online shopping platforms—which have long relied on customer-submitted photos to validate refund requests—are struggling to distinguish between real and fabricated damage claims. The issue has become particularly acute on Chinese social media … Continue reading Retailers struggle to spot AI-doctored images in refund requests