Google announced on Tuesday that it is expanding the capabilities of AI Mode, its experimental feature in Google Search, to include new “agentic” functions for booking tickets and appointments.
The update allows users in Search Labs to ask AI Mode to handle complex tasks like finding and booking event tickets or beauty and wellness appointments. For example, a user can now ask, “Find me two cheap tickets for the Shaboozey concert coming up. Prefer standing floor tickets.” AI Mode will then search multiple booking websites in real-time, present a curated list of ticket prices that match the request, and provide direct links to finalize the purchase.
These new agentic capabilities are available to all users in the U.S. who have opted into Google’s experimental Search Labs. The company noted that subscribers to its Google AI Pro and Ultra plans will have access to high usage limits for the feature.
This launch builds on the first agentic functions introduced in August, which allowed users to find restaurant reservations based on multiple preferences, such as party size, time, and cuisine.
AI Mode was first launched in March to compete with services like Perplexity AI and OpenAI’s ChatGPT Search, and has since rolled out to over 180 countries. Google’s Search Labs page reminds users that while the feature is rooted in its core quality and safety systems, “it’s still an early experiment and may make mistakes.”
