Zoom is enhancing its AI Companion with an “agentic” upgrade, set to launch at the end of March 2025. This feature will enable the AI to perform tasks on behalf of users, accessible through a new Tasks tab in Zoom Workplace.
Zoom’s AI Companion upgrade set to simplify work tasks in March 2025
The AI Companion will allow workplace users to schedule follow-up meetings, generate documents summarizing discussions, and create video clips from meetings automatically. This upgrade aims to reduce busywork and improve collaboration efficiency.
In addition to the AI Companion updates, Zoom is also launching a new voice recorder for its Workplace mobile app, which will record, transcribe, and summarize in-person meetings. This feature is expected to roll out alongside the AI enhancements in March 2025.
Zoom—the breakout star of COVID-19—is now an AI-focused company
Further updates include the introduction of live notes in May 2025, which will provide real-time summaries during Zoom meetings and phone calls. All these features will be made available to Zoom Workplace users at no additional cost.
Smita Hashim, Zoom’s Chief Product Officer, highlighted the integration of AI across all aspects of Zoom products, emphasizing its utility in facilitating work. Hashim stated, “We see AI stretching across every part of every product and interactions in ways that is really helpful and useful so that it can help you do more.”
For users seeking further AI capabilities, Zoom will also launch a $12 per month Custom AI Companion add-on next month, featuring an AI-generated avatar to represent users in team communications. This add-on will include customizable avatar templates at no additional cost.
The rollout of these features signifies Zoom’s commitment to embedding AI as a fundamental element of its platform, allowing users to focus more on essential tasks instead of administrative work.
Featured image credit: Chris Montgomery/Unsplash
