Notable has unveiled a major upgrade to its Flow Builder platform, delivering enhanced scalability, AI-assisted workflow creation, advanced analytics, and new automation capabilities for healthcare organizations. This next-generation update aims to eliminate manual work, reduce costs, and improve patient experiences by making AI-powered automation more accessible and efficient.
“As health systems continue to navigate financial and workforce challenges, automation has become a strategic necessity,” said Pranay Kapadia, CEO of Notable. “With this significant update to Flow Builder, we’re making it even easier for healthcare organizations to build and scale AI-powered workflows—without technical complexity.”
Originally launched in October 2024, Flow Builder was first introduced at Noteworthy, Notable’s annual executive retreat. Just months later, this update underscores Notable’s rapid AI innovation cycle and commitment to streamlining healthcare operations.
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1. Enterprise-scale automation for large health systems
Flow Builder now delivers higher scalability and processing speed, ensuring smooth execution of complex automation workflows—even in healthcare networks managing millions of patient interactions.
2. Builder assistant: AI-powered workflow creation
With Builder Assistant, Notable introduces real-time AI-driven recommendations, making workflow creation easier for both technical and non-technical users—eliminating the need for coding expertise.
3. Actionable insights with new Sankey visualizations
New Sankey visualizations offer a clearer view of workflow efficiency, helping IT and operations teams identify bottlenecks and optimize processes in real-time.
4. Enterprise-grade governance and access control
Advanced role-based access control (RBAC) and change management tools enhance security and compliance, ensuring that only authorized users can modify workflows while maintaining full transparency.
5. AI agent enhancements for patient engagement
Notable has expanded its AI Agent platform to enhance automation in:
- Call centers: Automating patient inquiries and scheduling.
- Front desk engagement: Reducing administrative workload.
- Care coordination: Improving patient follow-ups and appointment management.
Featured image credit: Notable
