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Disruptive technology

Disruptive technology, often referred to as disruptive innovation, involves innovations that significantly change how consumers or industries operate

byKerem Gülen
February 26, 2025
in Glossary
Home Resources Glossary

Disruptive technology is transforming industries at an unprecedented pace, reshaping how businesses operate and how consumers interact with products and services. As innovation continues to accelerate, understanding the nuances of these technologies becomes essential for both emerging startups and established enterprises. The concept of disruption goes beyond mere technological advances—it’s about the shifts in market dynamics that challenge incumbents and open up new avenues for growth.

What is disruptive technology?

Disruptive technology, often referred to as disruptive innovation, involves innovations that significantly change how consumers or industries operate. These technologies introduce new business models that target underserved markets or revenue streams, often displacing established leaders. The essence of disruption is not just in the technology itself but in how it redefines customer experiences and alters market landscapes.

Definition and origin

The term “disruptive innovation” was introduced by Clayton Christensen in his groundbreaking works, particularly “The Innovator’s Dilemma” and “The Innovator’s Solution.” In these publications, Christensen explains how certain innovations can disrupt existing markets, typically by addressing the needs of customers who were previously overlooked or underserved.

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Misconceptions in terminology

Many people misuse the term “disruptive innovation,” often replacing it with mere technological improvement. It’s crucial to distinguish between advancements that enhance existing products and those that fundamentally change market dynamics. Understanding this distinction can prevent confusion and misapplication of the concept.

Characteristics of disruptive technologies

Disruptive technologies can be categorized primarily into two types:

  • Sustaining technology: Incremental advancements that improve existing products. For example, faster processors in smartphones represent sustaining technologies, enhancing performance but not altering markets.
  • Disruptive technology: Innovations that create new markets or significantly change existing ones, often starting at the lower end of the market. An instance of this would be how personal computers disrupted the typewriter and mainframe markets.

Evolution of disruptive innovations

Disruptive innovations typically progress through stages, beginning in niche markets with lower customer expectations, then gradually gaining a foothold in mainstream markets. Over time, they often evolve to meet the demands of a broader audience, leading to significant shifts in market share and competitive dynamics.

Real-world examples of disruptive innovation

One of the most illustrative examples of disruptive innovation can be seen in the television industry. The monetization of customer data has led to personalized viewing experiences, allowing new brands to devise competitive pricing and entry strategies that challenge traditional networks.

Other noteworthy examples include:

  • Automobiles: Ford’s introduction of the assembly line revolutionized production and made automobiles affordable to the masses, altering transportation forever.
  • Electric cars: Tesla’s rise has not just introduced electric vehicles; it’s disrupted the entire automotive industry by reshaping consumer expectations and the way cars are marketed and sold.

The time factor in disruption

Effective disruptive innovations develop over time rather than overnight. Initial market strategies may not show their true potential until they gain traction and achieve acceptance within broader markets. Understanding this timeline is crucial for recognizing genuine disruption.

Misconceptions about prominent technology examples

One common misconception lies with smartphones. While they provided internet access, they also disrupted communication models by integrating numerous functionalities beyond traditional voice calls. This highlights the difference between innovation evolution and true market disruption.

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