Etex, a global manufacturer of sustainable building materials, has extended its collaboration with Cognizant to integrate artificial intelligence (AI) and automation into its operations. The five-year partnership aims to optimize IT services, reduce costs, and enhance efficiency through generative AI (GenAI) and chatbot solutions.
The focus of the agreement
The expanded agreement will focus on automating key functions across Etex’s IT infrastructure, including workplace collaboration, network security, hosting, service delivery, and data management. By embedding AI-driven tools, the company aims to improve operational stability and enhance the user experience.
“We are thrilled to continue working with Cognizant,” said Dirk Altgassen, chief data and information officer at Etex. “By using their cutting-edge AI and automation solutions, we can tackle tough market conditions, cut costs, and improve our adaptability and efficiency. Cognizant’s proven dedication and high standards make them a valuable partner for Etex as we continue to create safe, sustainable, and beautiful buildings for our customers.”
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In an increasingly complex market, AI and automation have become critical tools for managing operational costs. Cognizant’s AI-powered solutions will help Etex streamline processes and improve agility in decision-making.
“Our expertise in AI and automation will enable us to support Etex in overcoming cost pressures and navigating the dynamic market landscape,” said Geert Lejon, country head for Belgium and Luxembourg at Cognizant. “Our agile delivery model helps ensure we are positioned to scale up swiftly. Working with Etex has been a rewarding experience, and we look forward to achieving even greater success together.”
Etex operates across more than 160 sites in 45 countries, specializing in lightweight construction solutions. The company’s portfolio includes plasterboards, fibre cement panels, insulation materials, and high-performance fire protection solutions. The extended partnership with Cognizant reflects Etex’s commitment to leveraging technology to enhance efficiency and drive innovation in the construction industry.
Featured image credit: Cognizant
