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Infor launches AI-powered revenue management solution for hospitality sector

The new system enables hoteliers to manage pricing dynamically, making data-driven adjustments across rooms, event spaces, and F&B outlets

byKerem Gülen
February 14, 2025
in Industry

Infor has introduced a new Revenue Management Solution (RMS) designed to help hotels and resorts optimize pricing strategies and maximize revenue using artificial intelligence and machine learning. The cloud-based platform offers real-time insights and automated decision-making tools tailored to the complexities of the hospitality industry.

AI-driven revenue optimization

The new system enables hoteliers to manage pricing dynamically, making data-driven adjustments across rooms, event spaces, and F&B outlets. The AI-powered automation provides forecasting, strategic planning assistance, and customizable rate management to improve overall profitability.

“In today’s dynamic hospitality landscape, access to real-time, AI-driven insights is crucial for maintaining a competitive edge,” said Alan Young, vice president of hospitality strategy at Infor. “Our new RMS empowers revenue managers to evolve into strategic decision-makers, effectively translating data into tangible financial outcomes.”

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Key features of Infor RMS

  • Customizable dashboard: Offers real-time KPIs and reporting tools, tailored to different hotel types and business models.
  • Multi-dimensional pricing: Allows room-type-specific pricing, discount controls, and length-of-stay restrictions.
  • AI-powered automation: Supports forecast validation, data-driven decision-making, and strategic opportunity detection.
  • Flexible automation modes: Users can choose between manual, fully automated, or semi-automated operations based on their revenue management approach.
  • Data-to-revenue conversion: Uses Infor’s proprietary data lake and large language models to analyze market trends and optimize pricing.

Adaptive automation for different hotel models

Infor RMS is designed to be configurable for different types of hospitality businesses, from boutique hotels to global chains. It can function with varying levels of automation, ensuring properties have control over their revenue strategies.

“The ability to tailor automation to each property’s specific requirements is a significant advantage,” Young added. “Whether it’s a boutique hotel requiring hands-on control or a large chain seeking full automation, Infor RMS adapts to deliver targeted success across various operational models.”

Infor RMS is available for immediate deployment and features AI-assisted configuration, reducing setup time and maintenance efforts. It includes an integrated rate shopping tool and deep-learning forecasting models to enhance competitive pricing strategies.


Featured image credit: Infor

Tags: AI

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