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Beware of Bank of America data breach if you own an account

Bank of America data breach has been confirmed and sensitive information of customers has been exposed on dark web

byEmre Çıtak
February 13, 2024
in Cybersecurity

Bank of America data breach has been confirmed by the officials and customers are worried.

Data breaches have become a significant concern for individuals and businesses. Financial institutions, with their vast stores of sensitive customer information, are particularly vulnerable targets. One of the most notable recent cases is the Bank of America data breach, which underscores the importance of cybersecurity vigilance and the ongoing need to protect your personal information.

Bank of America data breach
Bank of America data breach originated from a cyberattack on a Bank of America service provider, Infosys McCamish Systems (Image credit)

What happened in the Bank of America data breach?

The Bank of America data breach occurred last year when one of its service providers, Infosys McCamish Systems (IMS), experienced a cybersecurity incident. This incident, likely a ransomware attack by the LockBit group, led to the unauthorized access of IMS systems. While Bank of America’s own systems were not directly compromised, customer data related to deferred compensation plans serviced by the bank was unfortunately exposed.

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According to Dark Web Informer‘s post on X, the LockBit group has claimed to be responsible for the IMS attack

Threat Actor: LockBit
Ransomware Victim: Infosys McCamish
Date: 2023-11-04
Note: Allegedly, #LockBit has named #InfosysMcCamish as a victim. #Ransomware #StopRansomware #DarkWeb #DarkWebInformer #Leaks #Leaked #Cyberattack pic.twitter.com/Gx11qO6Gwc

— Dark Web Informer (@DarkWebInformer) November 4, 2023

Bank of America serves a vast customer base of approximately 69 million clients across the United States and more than 35 countries. Consequently, this breach has far-reaching implications, just like the recent Equifax data breach.

What information was exposed?

The Bank of America data breach potentially exposed a wide range of highly sensitive customer information, including:

  • Full names
  • Social security numbers
  • Addresses
  • Dates of birth
  • Financial account details (including account and credit card numbers)

This extensive data leak makes affected customers acutely vulnerable.

Bank of America data breach
The LockBit ransomware group is suspected of being behind the Bank of America data breach (Image credit)

It took one year for Bank of America to respond

Bank of America is taking the breach seriously and is notifying affected customers. The bank is also working with external experts and law enforcement to investigate the incident.

According to filings with the Attorney General of Maine, since at least 57,028 individuals are confirmed to be impacted, Bank of America may offer further services like credit monitoring or identity theft protection to mitigate the damage from the breach.

What are the steps to protect yourself after a data breach?

If you are a Bank of America customer, here’s what you can do to mitigate the risks of the Bank of America data breach:

Monitor your accounts: Keep a close eye on all your Bank of America accounts, reviewing statements for any suspicious activity. Report any unauthorized transactions immediately to the bank

  • Check your credit report: Request free credit reports from the three major credit bureaus (Equifax, Experian, and TransUnion). Thoroughly review the reports for inaccuracies or signs of fraudulent activity
  • Consider a credit freeze: This limits access to your credit report, reducing the chances for identity thieves to open new accounts in your name
  • Change your passwords: Update your Bank of America online banking passwords, as well as passwords for other sensitive online accounts (especially if you reuse passwords)
  • Enable two-factor authentication: Add an extra layer of security to your Bank of America account by enabling two-factor authentication, requiring a code in addition to your password for login
  • Be wary of phishing: Always exercise caution with emails, text messages, or phone calls claiming to be from Bank of America. Avoid clicking on suspicious links, and contact the bank directly to verify any communication

Data breaches at banks carry severe consequences for both the banks and their customers. Banks must constantly invest in robust cybersecurity systems to protect themselves. While they do so, customers should also remain vigilant, monitor accounts regularly, and promptly report any suspicious activity.

We need to maintain an awareness of these risks and take proactive measures to secure our personal information.

Remember, data protection is a never-ending effort – the Bank of America data breach emphasizes the importance of vigilance and responsible digital practices.


Featured image credit: Freepik.

Tags: Bank of AmericaFeatured

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