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The current state of the TikTok turbulence

TikTok users worldwide are grappling with glitches such as video loading failures, search bar malfunctions, and comments not loading, sparking speculation of a possible outage despite the absence of official confirmation from the app's support channels

byEray Eliaçık
January 15, 2024
in News

“Why is TikTok not working?” and “Is TikTok down?” are some of the most popular questions in the world right now! Did the dancing pixels take a break, or did the memes go on strike, demanding better rendering conditions? Let’s investigate!

TikTok aficionados have taken to various platforms, expressing their collective exasperation as the beloved app encounters a hiccup in its usually seamless operation. Downdetector, a service that monitors app-related issues, is lit up with red flags, mirroring the outcry from users experiencing difficulties. Though TikTok’s support account on X (formerly Twitter) has not officially confirmed the outage, the user base evidence is compelling. So, what to do now?

why is tiktok search not working im tired

— ernie ☀️ (@waitforurluv) January 15, 2024

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Is TikTok down?

First things first, let’s take a closer look at the servers. Although there are reports and indications that TikTok is currently experiencing downtime, there is no official confirmation about a server issue.

Users have reported issues such as videos not loading, the search bar not working, and comments failing to load. Downdetector also reflects significant problems with the popular short video app. While TikTok’s support account on X (formerly Twitter) has not officially confirmed the issue, the widespread user complaints strongly suggest a period of issues for TikTok. However, there are some workarounds you can apply to this situation.

How to fix TikTok not working issues

TikTok, the beloved short-form video app, occasionally encounters glitches that can disrupt the seamless user experience. If you find yourself grappling with TikTok not working issues, fear not!

The current state of the TikTok turbulence
Is TikTok down? Why is TikTok not working (2024) (Image credit)

Here’s a step-by-step guide to troubleshoot and potentially resolve the issues:

Restart the app and your device

  • Begin with the basics – close the TikTok app and restart it.
  • Additionally, restart your device. This classic troubleshooting step often resolves minor glitches.

Check your Internet connection

  • Poor connectivity can hinder TikTok’s performance. Switch between Wi-Fi and mobile data to identify if the issue is related to your network.
  • If using Wi-Fi, consider restarting your router to ensure a stable connection.

Clear app cache

  • If connectivity is not the problem, try clearing the TikTok app cache.
  • Navigate to your profile, access “Settings and Privacy,” and select “Clear cache.”

Check for updates

  • Ensure both TikTok and your device’s operating system are running the latest versions.
  • On Android, launch the Google Play Store, tap your profile icon, and select “Manage apps & device.” Look for TikTok in the list of available updates and hit “Update.”
  • On iPhone, go to the Apple App Store, tap your profile icon, and check for TikTok updates.
Is TikTok down? Find out now! Why is TikTok is not working? Explore step-by-step troubleshooting tips for a seamless app experience.
Is TikTok down? Why is TikTok not working (2024)

Restart your device

  • A classic reboot can often resolve common issues.
  • On Android, simultaneously press the side and volume up buttons, then select “Restart.”
  • On iPhone, simultaneously press and hold the side and volume buttons, slide to power off, and then turn it back on.

Clear app data

  • Clearing app data can resolve lagging, freezing, or crashing issues and also free up storage space.
  • In the TikTok app, tap on your profile, select the three-line menu button, go to “Settings and privacy,” and choose “Cache & Cellular data.” Tap “Free up space” and clear the cache.

Check if TikTok is down

  • Visit Downdetector to check if TikTok is experiencing widespread issues.
  • Monitor live outages in your area and track progress updates for when TikTok is back up and running.

Force close the app

  • Sometimes, force closing the app is all it takes to resolve issues.
  • On Android, go to Settings > Apps > See all apps > TikTok. Tap “Force stop” and confirm.
  • On iPhone, swipe up from the bottom, hold for a few seconds, find TikTok, and swipe it away.
Is TikTok down? Find out now! Why is TikTok is not working? Explore step-by-step troubleshooting tips for a seamless app experience.
Is TikTok down? Why is TikTok not working (2024) (Image credit)

Seek additional assistance

  • If all else fails, and you’re still facing problems, consider reaching out to TikTok support for further assistance.

How do I report a problem on TikTok?

Tap your profile, tap the three-line icon, go to “Settings and Privacy,” and select “Report a problem.” Follow the steps to report the issue.

Remember, troubleshooting steps may vary slightly depending on your device and software version. Following these steps increases the chances of resolving TikTok not working issues and returning to enjoying the app. If problems persist, don’t hesitate to report the issue for further assistance.

Learn the TikTok moots meaning and don’t miss the social media trend when the app start working!

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