The workplace has undergone a significant transformation with end-user computing. New methods of operation are required for a business to survive, continue to succeed, and resume expansion. Organizations are redesigning and recalibrating operations to maintain resilience and business continuity. As application distribution to a remote workforce becomes essential for success, EUC is at the forefront.
What is end-user computing (EUC)?
IT professionals use end-user computing (EUC) technology to install, manage, and secure the devices, applications, and data employees need to do their tasks.
End-user computing (EUC) refers to computer platforms and systems designed to enable people who are not programmers to build functional computer applications.
EUC is a collection of strategies designed to incorporate and integrate end users into the field of developing computing systems.
Although EUC is the most often used word, they are also known as:
- UDA (User Developed Applications)
- EUDA (End User Developed Applications
- EUA (End User Applications)
- EUCA (End User Computing Applications)
The term “end-user computing” (ECU) is broad and may include various, more or less related meanings. Still, its main purpose is to enable end users to have more control over their computing environment without the assistance of actual programmers or developers, such as an accountant using Microsoft Excel to automate tasks.
To manage the virtual desktop “sessions” that are started when a user comes into the system and run the apps, EUC typically needs enterprise infrastructure. The back-end architecture consists of servers, high-performance storage, like a flash, to hold the pictures for the desktop sessions, and enough networking and storage capacity to support the anticipated number of concurrent and total sessions.
Using one or more devices to access virtual desktop infrastructure (VDI) that is either on-site at the business or in the public cloud, end users can access enterprise apps and data whenever and wherever they want. This is known as end-user computing (EUC).
A wide variety of client devices, such as conventional PCs, tablets, smartphones, and thin-client terminal devices, are supported by EUC.
Who are end-users?
Support workers, management experts, data processing staff, and end-user support personnel are typically considered end-users. They have reached a point where they can identify and discuss problems with the system and its shortcomings, possibly using computing tools to address these organizational demands.
Types of end-user computing
End-user computing includes a wide range of resources geared toward end users, such as:
- Desktop and notebook computers;
- Desktop operating systems and applications;
- Smartphones, tablets, wearables, and other mobile devices;
- Mobile, web, and cloud applications; and
- Virtual desktops and applications.
EUC likewise covers the technologies used by IT specialists to grant access to these resources. Examples include:
- Windows management and security tools;
- Enterprise mobility management software, which includes mobile device management and mobile application management;
- Desktop and application virtualization platforms and management tools; and
- Enterprise file sync-and-share services.
Do you know what is mobile computing and how it related to EUC?
Benefits of end-user computing
There are many advantages to end-user computing. The following are some of the best of them:
- Centralized management: End-user computing enables the organization to concentrate work instead of having individual workstations for each person, thereby consuming less space and having fewer systems. It facilitates easier desktop fleet management inside the company and lessens the requirement for workers with specialist IT skills.
- Own device support: In a typical organizational environment, the employer must give the employees systems. However, with end-user computing, employees can utilize whichever system they choose. Both sides benefit from it because businesses may reduce expenses, and employees can take advantage of using their own system.
- Security: Security is undoubtedly one of the most essential benefits. Numerous programs exist that can support security. The company might create or implement strategies to support and stop security threats.
- Freeing IT resources: Implementing EUC can reduce IT resources because even those without programming knowledge can operate systems.
- Versatility and usability: Users can alter and adjust according to their demands.
- Control and implementation: The user decides whether the system should be built, and maintained and what data needs to be generated and saved.
- BYOD: The perfect technological stack for BYOD efforts is offered by EUC. EUC offers safe and highly available access to business data and applications regardless of an employee’s geographical location.
End-user computing examples/use cases
The benefits of developing an EUC/VDI solution—which is intended to handle mixed workload settings without requiring specific knowledge of computing, network, and storage platforms—are best illustrated by a few key use cases.
Remote offices
Delivering consistent digital workplace tools can be difficult for businesses with diverse geographical locations. An EUC/VDI solution presents a chance to provide better desktop consistency and access to user applications in remote workplaces. New user addition is simple, and troubleshooting work can be cut down.
Compliance and licensing control
An EUC/VDI environment can provide a centralized platform for all user desktops and apps for enterprises worried about regulatory compliance or wishing to manage their software licensing better.
Security can be strictly monitored and software licensing can be managed with the help of this unified platform. The EUC/VDI environment can be created to offer everything users require to complete their tasks while carefully preserving the variety of external software installs made by different users.
Remote workers and BYOD users
The ability to support a remote workforce is now a must for practically every company. A wider range of digital channels are needed in light of this fact. The first step to a hybrid multi-cloud experience that can handle this diversity without violating corporate norms of operation is an EUC/VDI environment.
EUC/VDI solutions can be created to offer desktops and applications so distant users can easily access them across various devices and boost productivity while still meeting the company’s platform needs.
Is Excel an EUC tool?
In contrast to the separated development process of design, build, test, and release that is generally followed by software engineers, end-user computing allows users to create functional programs. One of the most well-known instances of an EUC platform is probably Microsoft Excel.
End-user computing jobs: End-user computing engineer
The administration of all service-raised incidents (incident control) and all service requests (request control), which calls for the use of knowledge management, falls under the purview of an end-user computing engineer. Additionally, you will be in charge of the support and upkeep of end-user services, as well as updating clients on the project’s status and offering solutions as necessary.
End-user computing roles and responsibilities
The following abilities are necessary for this position:
- Management of assets and configurations
- Change administration
- Constant service enhancement
- Management of incidents
- Taking charge and initiative
- Problem-solving
- Focus on services
- Understanding of the Service Management Framework
- Reporting on services
- Specialty in technology
- Technical expertise
- Testing
- User focus
However, varying levels of expertise may be required depending on the degree of the position.
End-user computing job salary
According to ZipRecruiter, the average annual salary for an End User Computing in the US is $82,680 as of July 25, 2022.
That comes out to about $39.75 an hour, in case you need a quick pay calculator. This amounts to $6,890 per month or $1,590 each week.
How do you manage EUC?
Even though businesses using EUC often have a distributed workforce, maintaining an EUC system has several benefits over traditional IT. Most importantly, the need to send application or OS upgrades to each individual user has been significantly reduced because all programs and the virtual desktops that represent user sessions reside at the organization or its cloud partners.
However, from the point of design to the point of deployment, EUC/VDI calls for certain important evaluations and operational modifications.
Here are some important things to keep in mind when operating an EUC environment.
- Centralize application deployment
- Prepare for changing job roles
- Know thy users
- Removing the bugs
- Choosing the right services
Best end-user computing services
There isn’t a single, universally applicable solution. However, these are some of the excellent options available:
End-user computing on AWS
The workforce has safe access to the desktops and applications they require to accomplish their jobs thanks to AWS End User Computing (EUC) services. Workers may be productive from any supported device while enhancing IT agility and organizational security with AWS EUC services. Without deploying and running infrastructure, you may scale up or down resources as needed to give your teams the required resources.
End-user computing on Deel
By giving your employees a customized and optimized experience, Dell meets the demands of the modern workforce. Transform your EUC ecosystem to balance employee satisfaction, costs, and corporate efficiency.
End-user computing on Nutanix
A versatile, fully managed system with best-of-breed components and ensured SLAs, Wipro virtuadeskTM by Nutanix supports workplace transformation and mobility. It creates a high-performance, secure, and economical method of delivering virtual desktops and applications by utilizing cloud architecture concepts and the most recent infrastructure
Conclusion
End User Computing (EUC) refers to the ability of users to access corporate data and applications from any location at any time through the use of one or more devices that connect to virtual desktop infrastructure (VDI) that is either housed on-site at the company or available in the public cloud. End-user computing has various advantages, such as increased mobility, efficiency increases, and financial savings.
The end user computing services have already been shown to be essential in assisting enterprises in navigating the COVID-19 environment with ease. Organizations were forced to switch overnight to a remote working arrangement. However, they are now also considering making the work-from-home model permanent, even when things are going well.
Even before the epidemic, a sizable portion of the workforce spent at least some days per week working from home. Organizations will stick with and use every solution enabling them to do their tasks on every device and over every network after considering all of these changes. Therefore, end-user computing will be the foundation of any productive workplace in the future.
