IBM and ABN AMRO have signed a 10-year, multibillion-dollar services agreement to manage the IT infrastructure that supports the bank’s operations globally. Part of the agreement is the deployment of a private IBM cloud with standardization and simplification of the existing IT landscape, from mobile computing to mainframe infrastructure, reports a news release.
IBM will provide ‘fully managed services for mainframe, servers, storage; end-user computing, help desk as well as application support, and is part of an enterprise-wide transformation initiative at ABN AMRO that is focused on improving profitability by combining customer focus with operational excellence.
IBM Managing Director for ABN AMRO, Piet Bil explained, “With the transformation of ABN AMRO and the strategic shift we see in the Industry, we will enable ABN AMRO in accelerating time to market, address and improve customer service,”. He added “With this agreement we will further speed-up the transformation of ABN AMRO enabling the latest technology and services. Through our continued partnership, ABN AMRO will be able to evolve its IT infrastructure with new capabilities that leverage IBM’s investments in cloud, as well as analytics and security.”
IBM announced a similar contract with airline Deutsche Lufthansa AG in mid-November. And others like Dow Chemicals water solution business unit, which is using this approach to run a mobile app; and grocery giant Delhaize America, which relies on IBM’s cloud analytics services to track customer buying patterns, points out Fortune.
The continued optimization and transformation to cloud infrastructure, will help improve service quality, increase operational efficiencies and provide new and innovative products to cater changing digital needs of its customers globally.
Part of an enterprise-wide transformation initiative at ABN AMRO, the agreement might also create financial savings over the life cycle of the contract.
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