Splunk have just announced a 33% price cut on their cloud-based operational intelligence offering, as well as guaranteeing 100% uptime. They’re also offering a free online sandbox for customers who want to try out Splunk’s cloud services, and plans which can up to 5TB of processing power a day.
Splunk offer solutions to monitor, analyse and report on machine data in real-time. More than half of the Fortune 100 and more than 6,400 use Splunk’s operational intelligence software.
The 100 percent uptime guarantee is particularly intriguing, given the inherently difficult nature of offering such a service in the cloud. In discussion with CIO Today, MindTouch CEO Aaron Fulkerson identified this guarantee as the primary reason his organisation chose Splunk. “Our customer success hinges on uptime, and this new guarantee enables us to meet their expectations,” he remarked. “It’s non-negotiable.”
His sentiments were echoed by Guido Schroeder, senior vice president of products for Splunk. “Organizations cannot afford downtime on data platforms that monitor their applications, infrastructure Relevant Products/Services and services,” he stated.
Dennis Callaghan, a senior analyst with 451 Research in New York, further highlighted that Splunk “are kind of removing a barrier to adoption”- 100% uptime may just entice late adopters who are still reluctant to migrate business-critical applications to the cloud.
Splunk claim tobe the first in the cloud-based machine data analytics industry to be able to guarantee 100% uptime. We’ll see if the move will in fact lure more people to migrate their operations to the cloud.