Does a swipe mean more than click? Does a hover indicate indecision and a firm push mean certainty? As touchscreens begin to dominate internet interaction, can we learn more from a human gesture than we did from the click of a mouse? And if we can, what are the benefits?
Many marketers representing mid-market financial services companies labor under the impression that due to their size and scope, the data-driven marketing tactics used by the dominant players are simply out of reach for them. This is a shame and quite far from the truth. Data, analytics, technology and the overall