Robin Singh
Author Archive

Robin Singh

Robin is a Technical Support Executive. He is an expert in knowledge management and various knowledge base tools. Currently, he is a resident knowledge management expert at ProProfs. In his free time, Robin enjoys reading and traveling.

ResourcesTechnology & IT

Are you struggling to keep up with the increasing volume of support tickets clogging mailboxes and ticketing tools? Do you find yourself juggling with truckloads of manuals, flowcharts and other documentation at your organization? Don’t worry, you are not alone. Most organizations give utmost importance to streamlining their customer support

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