Nilam Oswal
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Nilam Oswal

Nilam Oswal is a software analyst at SoftwareSuggest, as well as a gadget enthusiast. When she's not hard at work, she can be found wandering, reading and just generally having a good time in life. She blogs about CRM, lead management and the latest software updates.

Artificial Intelligence

Today, businesses are entering into a new era ruled by data. AI, specifically, is gradually evolving into a key driver that shapes day-to- day business processes and Business Intelligence decision-making.  Thanks to advances in cognitive computing and AI, companies can now use sophisticated algorithms to gain insights into consumer behavior,

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